Your Data Rights

• See and correct your details — Profile page: display name, phone, experience and bio.
• Change your preferences — Settings: refresh interval, default timeframe, alert behaviour.
• Delete your market data — remove any watchlist item or alert at any time; deletion is immediate.
• Disconnect your broker feed — Settings → Data feed → Disconnect. This deletes the stored encrypted access token.
• Export or delete your account — Settings → Privacy & data. Submitting a request records it against your account so it can be tracked and answered.

You can ask for a copy of the personal data we hold about you and a summary of how it is processed and who it has been shared with. Use the request form in Settings → Privacy & data, or write to [DATA PROTECTION CONTACT — OWNER INPUT REQUIRED] from your registered email address.

Where data we hold is inaccurate, incomplete or out of date, you can correct it in the app or ask us to correct it. Data received from your Google sign-in (name, email, picture) is corrected at Google and refreshes on your next sign-in.

You can ask us to delete your account and personal data. On deletion we remove your profile, watchlists, alerts, preferences, referral partner record and broker connection.

We keep what the law requires us to keep — principally transaction and tax records relating to payments, retained by us and by our payment processor for the statutory period — and any record needed to resolve an open dispute or complaint. Deleting your account does not reverse a completed payment; see the refund policy.

You can withdraw consent for any processing that relies on it, with effect for the future. Practically: disconnect the broker feed to stop feed processing, decline non-essential cookies in the cookie notice, unsubscribe from non-essential email, or delete your account to end processing entirely. Service messages necessary to run a subscription you hold — such as billing and security notices — continue while the account exists.

You may nominate another individual to exercise these rights on your behalf in the event of your death or incapacity. Send the nomination in writing to [DATA PROTECTION CONTACT — OWNER INPUT REQUIRED] from your registered email address.

We act on requests made from the email address registered to the account, and we may ask you to confirm from that address before we act. This protects you: without verification, anyone could ask us to delete or disclose your data.

If you are unhappy with how we handled a data request, escalate through our grievance redressal process. You may also complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Named privacy contact and response timelines are pending publication by the operating entity. Until then, requests to support@tradescan.in marked "DATA REQUEST" are tracked under this process.